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by
Patrick Quinn
Back
in the 1760s, the great Dr Samuel Johnson delivered himself
of the dictum that 'promise, large promise is the soul
of advertising'.
It's a good thought, a great thought; and I contend that what
was true then is equally true today.
But it seems to me that modern advertisers are tying themselves
into unnecessary knots in an attempt to reach audiences which
they believe are becoming increasingly indifferent to their
blandishments.
Well, yes, markets are turning deaf ears and blind eyes, but
they always have done, though not for the reasons generally
espoused by the world's marketers. I am convinced that despite
all the sophisticated research and marketing effort that goes
into advertising these days, the real reason that markets
are indifferent to advertising is because much of it ignores
the many splendoured principle that people don't buy products,
they buy the benefits of owning those products.
Today, the great proportion of advertisers don't deliver sales
messages, they tell what they hope are emotive stories with
which the market can empathise, then they drop the product
in as an afterthought, hoping that enough emotional cross-communication
has been achieved for people to reach for their credit cards.
That it doesn't and people won't has resulted in huge advertising
budget cut-backs in the developed world in recent years. Only
a manufacturer who has taken leave of his senses will throw
even more money at a strategy that doesn't work.
The strategy responsible operates under the title Emotional
Sales Proposition (ESP), thought in some quarters to be an
advance on the Unique Sales Proposition (USP) which, on the
contrary, does actually work.
What has been overlooked or, more likely, ignored, is that
in developing the principle of the USP in the late 1950s,
the brilliant Rosser Reeves was striving to replace an advertising
strategy that had been in situ for 30 or so years and was
fast running out of steam. What was the device he was hoping
to supersede? Well, by any other name, it was the emotional
sales proposition.
I won't bore you with the detail, but if you'd like to find
out more, you should lay your hands on Reeves' book, Reality
in Advertising (MacGibbon & Kee - 1961). It could be an
eye-opener.
So, it's true - the one thing we learn from history is that
we never learn anything from history.
Let's go back to Dr Johnson. It's worth remembering that the
kind of advertising old Sam was talking about in the 18th
century was fairly innocuous and largely unexceptionable.
It could be read in coffee-house flyers, in chapbooks and
in rudimentary newspapers; and it consisted of sales messages
as diverse as where to get your wig powdered and the date
of the next public hanging at Tyburn. Even so, the products
and services on offer were as important to the people of the
time as mobile phones and computers are to us.
In the human condition, nothing much changes. Our egos still
need to be massaged and we are all in hot pursuit of happiness.
Only our methods for achieving these goals, only our technologies,
vary with time.
So the next time you are tempted to commit advertising, think
about Sam Johnson and give your market a reason for owning
your product. A good reason.
Which prompts me to suggest a visit to www.wordpower3.com
There, you'll find an e-book that could make your working
life a whole lot easier. It contains close to 200 ready-made
headlines, taglines, copy openers and clinchers, plus a comprehensive
theme-finder that will give you just about every promotional
word and phrase you'll ever need.
It's called Word Power III. Over the years, its content
has helped me make a lot of money. What it has done for me,
it can do for you. And that's a large promise.
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