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Sample
Issue - Issue 4, Volume 1
Too
Clever By Half
You
might describe me as a progressive reactionary. The progressive
in me is as eager for new ideas and new techniques in advertising
as a young beagle chasing its first hare. But the reactionary
in me tends to view innovation with the kind of sour suspicion
with which Scrooge greeted Marley's ghost. Why? Because a
lot of what is new tends to be clever - and, all too often,
too clever for its own good.
I'll
explain. The public, at whom the mass of consumer advertising
should be aimed but often isn't, aren't vastly interested
in cleverness as a whole, let alone cleverness of copy and
art. The kind of ad that the average person considers to be
good is apt to be the kind of ad that causes the average copywriter
and designer to feel like reaching for the Prozac. This, admittedly,
is a sorry situation, but it is one of the sad facts of life.
And
it is to the average person that we look to spend the money
to buy the products we advertise and keep us in meat and potatoes
with an occasional splash of gravy. Why is it, then, that
a large proportion of advertisers (terrestrial and internet)
set out to make fools of their target market by feeding them
material that they patently won't understand?
To
prove my point, take a look around you at the huge number
of ad illustrations that have no bearing whatsoever on the
product. And also at the myriad headlines which, likewise,
have no bearing on the product. The sales message, if they
have one, is lost within the slickness of the design and the
obtuseness of the copy story.
The
advertisers concerned may be overawed by the beauty of their
artwork and the cleverness of their words, but they are convincing
nobody but themselves. And if the consumer fails to understand
the sales proposition at first glance, he will very quickly
go and spend his money with someone else.
Quite
right, too.
Help!
It is one of our tasks at AdBriefing to send out several hundred
welcome e-mails each month to new subscribers. Given that
this can be somewhat labour intensive, we decided to employ
an on-line smart auto responder. These outfits profess to
automate such tasks and keep the e-mails flowing painlessly.
The problem
is, to operate within these sites, you need the brain-power
of Albert Einstein and the patience of a saint. I don't know
whether they deliberately set out to make things difficult,
but their instructions on how to make it all work are close
to incomprehensible.
Given
this, it struck me that there is a lifetime's lucrative work
for some bright copywriter. All he or she has to do is troll
the net and find commissions re-writing, in words of one syllable,
those so-called Help Tutorials that nobody understands - including
the people who wrote them!
I reckon
there is a small fortune to be made with this gambit. The
queue starts behind me.
Cuff
Note 7
The problem
for newcomers to the business when trying to write headlines
is that they often tend to go off half-cocked. They consider
the marketing brief, then bash down a headline or two to satisfy
it. After that, they write the body copy.
Experience shows, however, that if you write the body copy
first, the odds are that there will be the makings of a headline
within it struggling to get out.
Body copy is, or should be, a carefully worked and logical
encapsulation of the marketing brief. In other words, the
whys, the wherefores and the benefits of owning the product
or service. It makes sense, then, that if it is properly written,
there is a very real chance of finding an embryo headline
lurking within it.
Why not
give it a whirl? You may be agreeably surprised.
What's
It All About?
I was mildly incensed by a recent correspondent to this Newsletter
- who is cordially invited to go and jump in the lake - who
says he doesn't approve of people like me who pass judgement
on ads.
Most of
today's advertising, he argues, is tailored meticulously to
a specific audience (a debatable point if ever there was one)
and that nobody who is not a typical member of that audience
should presume to give an opinion on the ad in question.
In other
words, if an ad is not trying to influence you personally,
you have no business entertaining any views about it. Taken
to its logical conclusion, this means that nobody should write
an ad unless they are typical members of the audience being
addressed. Which is poppycock!
Thus,
ads for denture cleaner would be written exclusively by people
with false teeth. Ads for nursing homes by octogenarians.
Ads for football gear by the forward line of Manchester United.
So advertising agencies would be stacked to the roof with
specialist copywriters. And who would do the ads for baby
foods?
We all
know, of course, that there is more to the average ad than
meets the eye; and we also know that anyone who criticises
any advertisement, whether for money like me, or out of malice
like you, is liable to be speaking of things that he understands
dimly, if at all.
But this
doesn't mean that we should all adopt a vow of silence. While
I can't pretend that I have been lying awake at night fretting
about it, it occurs to me that the pained cry of: 'You don't
know the marketing strategy behind a given ad, so you can't
criticise it', never was sufficient defence for obviously
poor advertising, and never will be.
And that's
that.
Cuff
Note 8
Every ad, brochure, website or radio commercial should initially
fulfil one very important task. And this is to raise the value
of your product or service in the potential customer's mind.
This has
nothing to do with a policy of low pricing or, indeed, cut-price
offers. But it has everything to do with making a sales pitch
that immediately demonstrates the outstanding value of your
goods and services - no matter how much you are charging for
them.
Look at
it this way, a gallon of petrol costs around £4, but
if your car runs out of gas on a lonely, rain-swept moor in
the middle of the night, with the prospect of a 30-mile walk
to the nearest filling station, how much would you pay for
a gallon of petrol from a passing stranger? £10? £20?
£50?
And there's
the essence of it. The value of that gallon of petrol is raised
in your mind by your circumstances. Likewise, the cost of
a given product or service is in direct ratio to the importance
of owning it.
Quote
Of The Month
'I've learned so much from my mistakes that I think I'll
make some more.'
Anon.
If
you're stuck with copywriting problems, or suffering from
writers block or can't quite come up with that elusive headline
may I recommend our own sales writers' resource e-book Word
Power III?
You'll
find ready-made copy such as headlines, tag lines, link lines,
calls to action, price defenders, guarantees and more, which
you can lift straight from the page and adopt or adapt.
You'll
also discover a sales writers' thesaurus in the form of a
theme finder, which will cure writers block forever. You can
see it at: www.wordpower3.com
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